• Analyse and identify customer’s needs and match against IT products.
• Sell IT products to customers via inbound channels i.e Calls, Chats, Emails etc and Follow-up.
• Able to write and explain recommended product solution, up-sell and cross-sell in a Tele, Chat and Email environment.
• Communicate professionally with customers regarding current promotions and product upgrades and new product launches.
• Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures.
• Daily Sales Pipeline and Activity to be updated in CRM and maintained.
• Follow up with customers to solicit further sales, respond to sales enquiries.
• Maintain professional customer services via verbal and in written communication.
• Adhere to sales process, pipeline management, ethics and compliance.
• Achieve Sales Quota across products lines.
• Team-Player, Flexible and able to work on Shift-Rotation.
[자격조건]
• Minimum 1 (one) year of inbound/ inside/ tele sales experience or sales via e-commerce platforms.
• Desire to meet and exceed sales performance goals
• Able to work weekends, PH and rotating shifts
• Working knowledge of Microsoft Office Suite and CRM tools.
• Able to type at least 35 WPM with proper spelling and grammar
• Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence
• Strong verbal and written skills in LANGUAGE with commercial sense, problem solving and negotiation skills.
[근무조건]
근무지: Lenovo Malaysia HQ (Damansara Uptown)
급여: 최대 11,000 MYR + 13 month 보너스
[진행절차]
영문이력서 제출 - 서류심사 - 1차 인터뷰 - 2차인터뷰
이력서제출및 직무관련 문의 사항은 shin.jeongyeon@denave.com으로 보내주시기 바랍니다.
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